![]() For more information, see What you need to know about migrating your IMAP mailboxes to Microsoft 365 or Office 365 on how to create an IMAP migration batch. If you are needing to create a new IMAP migration batch, you can select the + to get started. If you are not sure where to create a batch or you are not sure if you have an existing batch, sign in to the Exchange Admin Center (EAC) using your Microsoft 365 tenant administrator credentials and navigate to Recipients > Migration. Were you able to create/start the IMAP migration batch I am having problems with the IMAP Migration batch.If your migration is taking longer than expected, choose the second option. ![]() If you are having trouble starting the IMAP migration batch, or you are running into problems after starting it, then choose the first option below. Which type of issue are you having with your IMAP migration Help me troubleshoot my IMAP migration issue.I am looking for information on how to perform an IMAP migration.This troubleshooter will not help you with troubleshooting Staged, Cutover, or Hybrid migrations. If you are having issues determining what the best Migration approach is for your environment, see Exchange Deployment Assistant. Welcome to the IMAP migration troubleshooter Then we'll take you through a series of steps that are specific to your situation.ģ0-45 minutes. ![]() We'll begin by asking you the issue that you are facing. ![]() Tenant admins who help resolve migration issues for their users. Troubleshooting issues with IMAP mailbox migration ![]()
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